FAQs

Q - How do I pair my Sonictime toothbrush?
A - Download the teethcare app. Confirm Bluetooth is switched on your mobile device before you open the app. Open TeethCare app. To connect to the toothbrush follow the app instructions displayed on your mobile device. find the correct device name and choose it to connect. For optimal data capture, keep your mobile device close during brushing. Also, make sure you sync your device to the toothbrush at least once every month. 

 

Q - Can I use my computer's or any USB connection to charge my brush?
A - Yes you can. It makes taking it anywhere easily done and the brush will hold about a 30-day charge.

 

Q- Do I need to have the app open every time I brush?
A -  Our Sonictime Smart Toothbrush monitors your brushing even when the app isn’t open. Simply brush as normal—your 3D virtual dentist will show you how long you brushed and how well you covered your whole mouth the next time you open the app.

 

Q-  How do I clean my Sonictime toothbrush?
A-  Rinse your toothbrush head thoroughly after each use. Remove the brush head from the handle and rinse it with water.  Regularly clean the handle and charging base of the toothbrush with a damp cloth. 

 

Q - How does flosstime work?
A -  Flosstime uses a proven, habit-forming process to help you remember to floss your teeth daily. With a simple push of a button, Flosstime dispenses the perfect amount of floss, cuts it and times your flossing routines. Once finished, the device will light up with a beautiful smile to reward you for a job well done. Forget to floss? You'll get an orange frown. Using the three Rs of habit-forming--Reminder, Routine, Reward--Flosstime helps you and your family build healthy, lifelong habits. The device is powered by two standard AA batteries and comes with an easily replaceable floss cartridge. We also offer colorful and fun animal snap-ons to make flossing fun for kids!

 

Q - How do I mount flosstime
A -  We make it easy to mount Flosstime on a variety of surfaces, so you can use it wherever you need it. Either mount the unit to your bathroom mirror or tile with the provided double-sided adhesive, or mount it to your wall with two flat-head screws.

 

Q - How are flosstab Smart mints different from regular mints and mouthwashes?
A -  Many approaches to managing oral bacteria use highly toxic antiseptic solutions that aim to destroy all the bacteria in your mouth. Studies have shown the many health benefits of beneficial bacteria. Our breakthrough microbial technology empowers your health-promoting "guardian" bacteria to balance your oral ecology.

 

Q - Where are flosstabs Smart Mints Manufactured?
A - Here in the USA.  The ingredients we use are regarded as safe and are required to be produced using good manufacturing practices, which strictly regulate purity, strength, identity, and composition. We go the extra mile to responsibly source our ingredients and ensure each manufactured lot of our Smart Mints is quality tested by an independent, 3rd party laboratory for safety and purity. Non-GMO, Vegan, Gluten Free and Never tested on animals.

 

Q - What are the ingredients in flosstabs Smart Mints?
A - Calcium carbonate, sodium bicarbonate, cyclodextrin, pyridoxyl-5-phosphate (Vitamin B6), mannitol, sorbitol, modified cellulose, natural orange or mint flavor, magnesium stearate, stevia leaf extract.

 

Q - How does our Smile Care Kit Subscription work?
A -  We want to make oral care as simple and painless as possible for you. That's why we offer a subscription service. Sign up for our Smile Care Kit and get everything you need delivered right to your door. You can set your quantity and replacement frequency, so whether it's just you or your whole family, you always have supplies when you need them. We recommend getting replacement cartridges toothbrushes and flosstabs every 3 months. You can cancel your subscription ANYTIME (although you probably won't. This is seriously convenient). Simply log in to your account or contact us at support@smilepronto.com.